What you can return

You can return any Nutrelyx product within 30 days of the delivery date. To qualify, your return must:

• Be requested within 30 days of delivery.
• Include your order number or proof of purchase.
• Be sent back in the original packaging.

How to return an order

1. Email us Write to business@nutrelyx.com with your order number and the reason for your return.
2. Get return instructions We’ll reply with the return address and what to include in your parcel.
3. Ship the product back Pack the items securely and send them to the address we give you. Keep your tracking number.
4. Receive your refund Once we receive and check your return, we’ll refund your original payment method.

How refunds work

After we receive your return, we’ll email you to confirm. Approved refunds go back to your original payment method. Your bank or card provider may take a few more days to show the credit.

Damaged, defective or wrong items

If your order arrives damaged, defective or not what you ordered, email us at business@nutrelyx.com with your order number and a photo of the problem. We’ll arrange a replacement or refund.

Returns we can’t accept

• Requests made more than 30 days after delivery.
• Products returned without contacting us first.
• Items that arrive back to us damaged because of how they were packed for return.